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Adhir Singh

ID: CCE130474

Adhir Singh

ID: CCE130474

  • Operation manager, Kustodian life
  • Chhattisgarh, India
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Profile Background
AS

Adhir Singh

ID: CCE130474

  • Operation manager, Kustodian life
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About Adhir Singh

Results-oriented Operations Manager with over 6 years of experience in process optimization, team leadership, and client relationship management within the insurance and BPO sectors. Successfully managed 170,000+ monthly transactions with a 99.99% accuracy rate while leading a team of 96 members. Expertise in KPI analysis, SOP development, and streamlining back-office operations to enhance efficiency and quality.

Employment History

2025
KL

Kustodian lifeInvite company

24th Mar 2025 to Present

Operation manager

24th Mar 2025 to Present

See More

Verification Pending

Education

2014

Bachelor of Engineering (Mechanical)

Rungta Engineering College, Raipur

1st Jul 2010 to 1st Jun 2014 (Expected)

Certifications

Certification LinkedIn Six Sigma Black Belt

Six Sigma Black Belt

From : LinkedIn

6th Jan 2025 to 28th Feb 2026

Expertise

Communication

5/5

CRM Platforms

5/5

TAM

5/5

Sagitta

5/5

AMS360

5/5

Applied Epic

5/5

power bi

5/5

Microsoft Excel

5/5

Cross-functional Collaboration

5/5

Process Improvement

5/5

Project Management

5/5

SLA Management

5/5

Process Optimization

5/5

Process Documentation

5/5

Risk Management

5/5

KPI Analysis

5/5

Training and development

5/5

Performance Reporting

5/5

Data Analysis

5/5

Team Leadership

5/5

Client Relationship Management

5/5

Budgeting and Cost Control

5/5

Quality Assurance

5/5

Lingo

English

Verbal

5/5

Written

5/5

India

Verbal

5/5

Written

5/5

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